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March Breakfast Chapter Meeting: Cultural Intelligence in the Business Environment
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March Breakfast Chapter Meeting: Cultural Intelligence in the Business Environment

When: Thursday, March 28th
8:00am - 10:00am
Where: RTP Foundation
12 Davis Drive
RTP, North Carolina  27713
United States
Contact: TSHRM Secretary

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Cultural intelligence can be understood as the capability to relate and work effectively across cultures.  Also known within business as "cultural quotient" or "CQ", cultural intelligence is a theory positing that understanding the impact of an individual's cultural background on their behavior is essential for effective business and an individual's ability to engage successfully in any environment or social setting.

This one hour workshop is designed to give participants initial insight into eight essential dimensions of cultural business competence.  We will explore three of them within the context of a basic framework by which they can begin to think about their own culturally based perceptions and behaviors and recognize how those impact their success in the global business area.  During the training, we will compare and contrast prototypical profiles for various countries and examine several scenarios in which these essential dimensions come into play.

Action Items:

  • Reflect on situations, events, and projects that have occurred within their own organization, where a greater degree of Cultural Intelligence might have produced better results.
  • Become aware that Cultural Intelligence is a learned set of Knowledge, Skills and Attitudes.
  • Examine the value to their organization of undertaking a program to increase Cultural Intelligence.    


Speaker: Rick Van Sant, Ph. D., Executive Director - Go Global NC, The University of North Carolina

Rick brings a wealth of international experience in higher education and the private sector.  Prior to joining Go Global NC, he was the Senior International Education Strategist for Blackboard, a global education technology company.  Based in Abu Dhabi, Rick traveled and worked with universities, governments and industries in more than 15 countries.

Previously, Rick worked for more than 30 years in higher education, holding rank as a full tenured professor and serving as an administrator in both the United States and the United Arab Emirates. Rick also served as the head of USAID’s $58 million education reconstruction project in post-war El Salvador.

Rick earned his Ph.D. in Educational Leadership from Purdue University, a Master of Arts in Education from the University of South Florida and Bachelor of Arts in Psychology from UNC-Chapel Hill.  Rick was born in Panama, grew up in Mexico City and has lived and worked in countries across the world.